Privacy statement / policy

This Privacy Policy was last modified on November 29, 2023.

Privacy Policy – General Data Protection Regulation (GDPR)

You are at the center of everything we do. Our goal is to maintain your trust by treating your personal information with respect and putting you in control.

General information

We collect and store various types of information about you when you create an account, purchase from the webshop, contact us and use our websites and social media. We collect and use your information for many reasons, such as sending orders, informing you after registering for an event and for marketing purposes. In this privacy policy we inform you how we are treating your personal information with respect and putting you in control.

This Privacy Policy, along with our Term & Conditions, governs your use of this site. By using www.lucyschaaphok.com (the “Website”), or by accepting the Terms of Use (via opt-in, checkbox, pop-up, or clicking an email link confirming the same), you agree to be bound by our terms and this Privacy Policy.

This privacy policy complies with Dutch and European legal requirements and regulations.

About this website

This privacy policy applies to​:

  • www.lucyschaaphok.com, (the ‘website’)
  • The website is part of Lifecreations (the ‘company’).
  • lucyschaaphok.com is owned and managed by Lucy Schaaphok.

Contact details:
Company: Lifecreations
attn: Lucy Schaaphok
Address: De Tilbarten 91
Postalcode: 9084 CC
City: Goutum
Country: the Netherlands, Europe
Chamber of Commerce: 01107276

Protection of Personal Data

We only process personal data for the purpose for which they were provided and in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act. Your data will never be sold to third parties.

Personal data that we process

The website processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we could process:

  • First and last name
  • E-mail address
  • phone number
  • Company Name
  • Address
  • Website
  • IP address
  • VAT number
  • Photos (with permission)

​For what purpose and on what basis the website processes the personal data
The data is collected and stored for the following purposes:

  • Sending the newsletter
  • To be able to call or email you if this is necessary because of a course or workshop you are following
  • Providing workshops or training
  • To inform you about changes to services and products
  • Handling your payment, such as sending an invoice
  • Processing and shipping (digital) orders
  • Fulfill our legal or contractual obligations to you.

With whom we share your data and why

If you have attended the SoulCollage® training, SoulCollage® INC and the website  wil share your personal information for ourselves.This information will not be shared with third parties.

Our external service providers (also called data processors), such as cloud computing providers, who provide the IT infrastructure on which our products and systems are built, the personal assistant, the online store, the mail provider.

Personal data security

We have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. the website has taken the following measures to protect your personal data:

  • Security software, such as a virus scanner and firewall
  • SSL: we send your data via a secure internet connection. You can see this by ‘https’ and the green padlock in the address bar.

Remember that no method of transmission over the Internet, or electronic storage, is 100% secure. Because we work with third-party businesses and vendors in various aspects of our business we cannot guarantee the absolute security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.

Any information that you provide to us via email should be treated with extra caution, as we cannot control the level of security available through email providers.

Visitors located outside Europe

Our website and the servers that make this Website available worldwide are located in Europe. European and Dutch regulation govern all matters relating to this Website. By visiting our Website and submitting information, you authorize transfer, processing, and use.

External Websites

While we have carefully chosen those vendors with whom we work, especially those involved in the transmission of data on behalf of our business, we do not control and are not responsible for the privacy practices or content of third-party websites, including those of affiliates, business partners, sponsors, advertisers, or other websites to which we may link from time to time. When visiting any third-party websites, you are responsible for reviewing the privacy policy and terms of use applicable to each site. They may be different than those that you see here.

Retention period

We do not store your data for longer than is strictly necessary for the purpose for which it was received. When you unsubscribe from our emails, your personal data will be deleted from the system no later than the end of the relevant month.

If you start a transaction and it is not completed, your transaction data (name, address, email and IP) will be deleted from our server at the end of the month.

We keep the data in our accounting system for at least 7 years to comply with our legal obligation.

View, adjust or delete data

Your rights
You have the right to view, correct or delete your personal data. You always have the right to withdraw your consent to the processing of your data, after which we will no longer process your data. Withdrawing this consent does not affect the legality of our data declaration based on your consent, which took place before this withdrawal.

You also have the right to inspect your personal data and the right to rectify your personal data. If you want to know which personal data we process about you, you can submit a written request for access.

If your data is incorrect, incomplete or irrelevant, you can request us in writing to change or supplement your data.

You also have a right to erase your personal data, a right to limit processing and a right to object to the processing. You also have the right to transfer or make your data portable. You can also make a written request for this.

We will process your request within 4 weeks. Written also includes by e-mail. You can email your request to us at info@lucyschaaphok.com

Complaints

If you have a complaint about the way we process your personal data, please let us know. We will then try to resolve it together. You also have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Amendments

We reserve the right to change our privacy policy at any time. We therefore advise you to regularly consult this privacy statement to see whether you have the correct version.